Party Rental Policies
Payment is required at the time rental item is picked up. Orders for delivery must be paid in full prior to delivery or have the balance paid C.O.D. Visa, Mastercard, Discover, Local Checks and Cash are accepted. A valid driver’s license or other official picture ID is also required.
For weekday events, you may keep party items for 48 hours. For weekend events, you may pick-up party items on Friday and return them on Monday for a one-day charge. All prices quoted are “event” (same as one-day) rates, unless otherwise specified (non-party items), and are for customer pick-up and return. Delivery is available for an additional charge. Special arrangements must be made if you desire to have items that will be used for more than one day. Prices are subject to change without notice. The rental charge is applicable for all rental items delivered whether or not those items are used; we charge for time out, not time used.
Delivery and Pickup
Delivery and pick-up service is available for an additional charge (depending on location). This is for “tailgate” delivery, which means our driver will unload your order to a single, convenient ground level location, such as garage, front door or driveway, unless previously arranged and billed. Our driver will unload and stack your order, but not carry it inside or set it up. After use, your order should be repacked and restacked in the same location as delivered. All items used for food should be rinsed food-free and repacked in the same containers as delivered. Tables, chairs, and boxes are not weatherproof, please do not expose them to rain or harsh weather. The customer is responsible for the security and safe-keeping of all rental items from the time of delivery to the time of return. There will be replacement charges assessed for all broken, damaged or missing items.
A percentage of the rental rate will automatically be charged for damage waiver. Our damage waiver is 10%.
A deposit of 30% is required to reserve items for an event. Payment in full is due before the items will be unloaded or sent out. Be sure to contact Miss Utility to locate underground utilities in the yard before you install your canopy.
Note: These policies do not supersede what is stipulated in the signed rental contract.